Refund policy

Each item is made to order. Please review the product description, size guide, color and shipping address before ordering. We do not accept returns or exchanges for an incorrect size or color selection, or a change of mind, except where applicable law requires otherwise.

If your item arrives damaged, defective or different from what you ordered, contact us as soon as possible. Include your order number, a description of the problem and clear photos. We will review the issue and arrange an appropriate replacement or refund for a confirmed problem. Contacting us promptly helps us submit a supplier claim within its 30-day delivery window. Please do not send items back without instructions.

For cancellations or changes, contact us immediately. We cannot guarantee changes once production has begun. This policy does not limit rights that cannot be excluded under applicable law.